FAQs

General

ISBN Scanner Problems

I can't seem to get the scanner to work.  What can I do?

The iPad2 and iPod touches have very low resolution cameras.  It is possible to get them to work with the Zbar scanner but it is fairly difficult.  You have to make sure that you have a very steady hand and the lighting has to be very good for it to properly detect the EAN code.


The pic2shop scanner is superior to the Zbar scanner and is available for download in the App Store at no additional cost.  The pic2shop scanner is used in the same way that the Zbar scanner is (meaning, you start the process from BC).  Instead of staying within the app, however, it will open pic2shop and then transfer back to BC after it reads the code.


You can select the scanner you wish to use by following these instructions:

ISBN Scanner

How do I update cover artwork to a book?

Some of my books are very old and their covers are not available in Google.  How do I update cover artwork on a book?

 When viewing a book, press the camera button (while in edit mode).  This will give you the option to select your image source or use the camera to take a picture.  It is also possible to change the artwork, by pressing the cover photo, then the camera button in the next view.

 

 

 You can save images to your photo library, by searching google images from Safari.  When you find the image you want, hold down the image and then select "Save Image".  This will save it to your Photo Library, which you can then select as described above.

 

 

 

"New" button disappears!

On the iPad, the new button disappears after activating the search titles or author.  How can I get it back?

Press the search bar and then cancel.

How can I synchronize multiple devices?

How can I synchronize multiple devices?

This article describes transferring the database between devices:
http://www.chiisai.com/j25/index.php/support/help/74-general/220-device-transfer

Please note that this transfer will not merge two separate databases and you will want to transfer a csv file for that.  For that reason, it is best to make your changes on one device or just remember to perform a transfer after each update.

it's also possible to transfer your database file via iTunes file sharing:
http://www.chiisai.com/j25/index.php/support/help/74-general/218-itunesfilesharing

I find using Dropbox on the web access page the easiest to maintain.  I hope to implement the use of iCloud soon which will simplify the process greatly!  My initial tests with it weren't so great as it is a complicated process for a database file.

How can I backup my data?

How can I backup my data?

Although iTunes does backup your application data when synching your device, it is VERY difficult to pull the data back out without doing a full restore of your device.  It is always recommended that you back up important data in applications externally.

The important file in Book Crawler is called "Crawler.sqlite".  This is the file that contains all of the data entered in your application.  There are two places you can access the data from:

 

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